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How marpati178 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby — and exactly how we protect it.

Data collected only for account operationWallet info handled with encryptionYour right to access or delete dataContact us to request changesApplies where local law permits
marpati178 How marpati178 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data protection at marpati178 is built into each part of the account flow — from the moment you register to every DANA, OVO, or GoPay transaction you make. We use encryption in transit and at rest, access controls that limit which staff can view personal records, and a retention policy that removes inactive account data after the period required by applicable rules. Where local law and eligible regions apply, we follow the relevant data-handling requirements.

Encryption in Transit

All data sent between your device and our servers — including wallet transaction details for DANA, OVO, and GoPay — is encrypted using industry-standard SSL protocols.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time.

Data Retention

We keep account records for as long as your account is active and for any period required under applicable law. Once that period ends, we remove or anonymise the data.

Access Controls

Only authorised staff with a specific operational need can access personal account records. Wallet transaction logs are restricted further to finance and verification roles.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Concerns

If you have a question about your personal data — what we hold, how long we keep it, or how to request a correction — our support team handles privacy requests directly. Reach out through any of the channels below and we'll respond with the information tied to your account. For wallet-related data queries involving DANA, OVO, or GoPay transactions, have your account number ready to speed up verification.

Live Chat Open the chat widget from your account dashboard to raise a privacy request. Our team handles data queries alongside general account support.
Email Support Send your privacy request, including your registered email and the specific data you want to access or remove, to our support address listed in your account settings.
Account Settings Some data preferences — like marketing contact choices — can be updated directly inside your account profile without needing to contact support at all.

Common Questions About Your Privacy on marpati178

Below are the questions we hear most often about how we handle personal data — covering your rights, what we store, how wallet data is treated, and how to get in touch if something needs to change.

We collect your name, email address, phone number, and device information during registration. Payment method references for DANA, OVO, or GoPay are recorded when you make a deposit or withdrawal.

No. We only store the transaction reference needed to match a deposit or withdrawal to your account. Your wallet PIN and login credentials stay entirely within your e-wallet app.

Yes. Contact our support team via live chat or the email address in your account settings. Once we verify your identity, we'll provide a summary of the personal data linked to your account.

Send a deletion request through live chat or email support with your registered account details. We'll process it in line with our retention policy and any obligations under applicable local law.

We share data only with payment processors that handle your DANA, OVO, or GoPay transactions, and only when required by applicable law. We do not sell personal data to third parties under any circumstances.

We retain records for the period required under applicable rules in eligible regions. After that obligation ends, data is deleted or anonymised. You can ask us about the specific timeframe for your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.